Refund Policy

Magihae Does Not Accept Returns, But You Can Submit a Warranty Complaint by:

• Contacting Customer Service via WhatsApp.
• Unboxing Video (Mandatory).
• Proof of Purchase (Order number and payment receipt).
• Photos of the Product to be complained about as proof of its condition.

All complaints must be submitted within a maximum of 14 days after receiving the product via our Customer Service (WhatsApp (+62) 898 9888 007).